Frequently asked questions

InViGiL is a civic media platform by FG Media and Safety Technologies Pvt Ltd. It combines verified news, investigations, the ViERA AI workspace, short video, live TV, podcasts and publishing in one app and on the web.

Yes. You can create a free account to read news, watch Teasers and Live TV, and take part in communities. Premium membership and professional registration unlock additional tools.

The feed ranks stories by freshness and by how close they are to your city, state and country, with breaking news boosted. Every pull to refresh gives a fresh mix, so you are not always shown the same stories.

ViERA analyses the media, returns a plain-language verdict with a manipulation-risk score (lower is safer), and lists what it found separately from what it could not check.

Yes. No automated check is perfect. ViERA is designed to show its findings and its limitations so you can judge for yourself, and it should be treated as a decision aid, not a final ruling.

Approved reporters, after identity verification and acceptance of the Reporters and Investigators Charter. Every news post must state the city or region it is from.

Open the app, choose Become a Reporter, Become an Investigator or the volunteer option, fill in the application, verify with Aadhaar eKYC and accept the charter and SOP. Once approved you receive your ID card, appointment letter and authorization letter by email.

The Master Global Standard Operating Procedure that every professional on InViGiL accepts before registering or applying for jobs. You can read it on the Professional SOP page.

Use File a complaint in the app, or write to the Grievance Officer. Complaints are acknowledged within 24 hours and aimed to be resolved within 15 days. Urgent cases such as non-consensual explicit content are reviewed within 24 hours. See the Grievance Redressal page for officer details.

Identity checks are done through DigiLocker and our providers, access to sensitive records is limited to authorised staff, and our Privacy Policy explains what we collect and why.

Yes. In the Hub, open Live TV, create or choose your channel and tap Go Live. The app asks for camera and microphone access the first time.

The Android app and any modern web browser. You can sign in on both with the same account.

They are covered in the Refund Policy, the Cancellation Policy and the Consumer Protection Policy, all linked in the footer.

Write to hello@theinvigil.com or use the Contact page. For grievances, write to go@theinvigil.com.